Refund policy

Hello Dear customer,

Please take a note that for food safety reasons, all food sales are final. We do not accept returns or exchanges on nuts or other food products, including food gift boxes, whether opened or unopened.

If your order arrives damaged, spoiled, or incorrect, please contact us promptly with your order number and photos of the product and packaging so we can arrange an appropriate replacement or refund. Please do not send products back without contacting us first.

This policy does not limit your rights under applicable consumer protection laws.

Thank you for your understanding!